Surf Merchants Summit 2014

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Click here for a Recap of the 2014 Summit, including related PowerPoint files.

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Click here for a gallery of photos from the Summit and Dinner.

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As part of our ongoing effort to help you grow your business and market effectively, we have put together a collection of Tough Questions you may field from your clients, and how to respond to them. Click here to view

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SASSIE is more than just a mystery shopping software provider — we're a full-fledged marketing partner, committed to helping you land new business.

Click here to download a Powerpoint presentation of the most recent Sassie releases View PPT

What's Hot 2014

An illustrated guide to SASSIE's latest features

View the brochure View PDF


Click here to download a Powerpoint presentation of these Reporting features View PPT

Reporting Movie

An animated video demonstrating SASSIE's most popular reports

To place this movie in your website, paste the following code into your page:

(Click here for tips on re-sizing the video.)


Use the following code for an iOS-friendly format (YouTube):

SASSIE System Brochure

An illustrated guide to SASSIE's feature set

View the brochure View PDF

Generic Info Booklets

Make yourself indispensable to current clients... AND be ready to land new clients in new markets!
Click here for the letter-sized screen and office-printer version View PDF

Click here for the tabloid-sized version View PDF

The souce files are available in Adobe InDesign CS5 format if you need to edit specific sections of this brochure. Right-click here to download a zip of these files View PDF (103mb).


Get unbeatably gorgeous shop views with SASSIE Chameleon.

It's Incredi-Flexible! Any Images, Any Fonts, Any Colors.

Select a Theme or Design Your Own!

Click here for Chameleon details

Customize Your Clients' Shops with these FREE Add-Ons!


Impress busy executives the instant they log in! These customizable dashboards immediately display critical data with stylish graphics:

Click here for an overview

Build your own "SASS-Kit" from these re-brandable marketing materials!



Exceed the boundaries of mystery shopping

Make yourself indispensable to current clients... AND be ready to land new clients in new markets!
View the Exceed flyer View PDF


Surveys by phone

IVR (Interactive Voice Response) technology collects data from customers through a 1-800 phone number.
View the IVR flyer View PDF


Customer Satisfaction polling via the web

Exponentially increase the value of your clients' mystery shopping data by comparing it to direct customer satisfaction polling.
View the ICR flyer View PDF


Automated testing and training

We'll ensure that the shoppers for your locations are well qualified to perform your shops to your standards.
View the Testcaster flyer View PDF

Data Collection Movie

A quick tour of the various types of data SASSIE can collect

View the video View Video

Program capabilities

Mystery Shopping

Mystery Shopping uses professional evaluators to discreetly report on predetermined aspects of company performance.
View the Mystery Shopping flyer View PDF

Mystery Shopping + Customer Sat

Exponentially increase the value of mystery shopping data by pairing it with direct customer satisfaction polling for unparalleled insight into your company's performance.
View the Mystery Shopping + Customer Sat flyer View PDF


Stop wasting your employees' time (and your money)! Turn any paper forms into an automated E-Form.
View the E-Forms flyer View PDF


Audits are an effective observation tool for brand consistency, franchise compliance, pricing accuracy, legal compliance, and more.
View the Audits flyer View PDF

PRISM performance reviews

P.R.I.S.M. Reviews incorporates staff performance reviews and employee satisfaction surveys for a "full spectrum" view of your company.
View the PRISM performance reviews flyer View PDF

SASSIE System Capabilities

A detailed guide to SASSIE's main features. An excellent introduction to SASSIE for your staff.

View the booklet View Booklet